Objective
Experienced IT professional with ability to analyze, troubleshoot, and maintain both hardware components as well as office productvity applications and specialized softwares.
Education
- B.Ss. from CSJM University, Kanpur, Uttar Pradesh.
- MCP (Microsoft Certified Professional) in Windows Sever 2003.
- PGDCHN from Government Polytechnic, Kanpur, Uttar Pradesh.
- PGDCA from IGNOU.
Core Competencies
- Hardware Diagnostics.
- PC Assembling.
- Operating System Installation.
- Software Installation.
- Troubleshooting Hardare and Software.
IT Skills
- Operating System: DOS, Windows 98, 2000, XP, Vista, 7, 8, 8.1, 10, 11, Server 2003 R2, Ubuntu, CentOS, Red Hat 9.
- Office Tools: MS Office, Libre Office
- Database: Mysql
- Web Technologies: HTML, CSS, Javascript, XML, JSP
- Programming Languages: C, Java, Python
- IDE Tools: Netbeans, VS Code
Work Experience
IIT Kanpur
November 2024 - Present
- Maintenance of Computer Labs having Windows and Linux OS and a wide variety of software.
- Installation and maintenance of specialized software.
Freelancing
February 2015 - October 2024
- On-site troubleshooting technical problems on PC hardware.
- Assembling PC.
- Software Installation.
- Remote assistance to enduser using Team Viewer and Anydesk.
Technica Forts Pvt. Lmt. (Vishnupuri, Kanpur)
July 2006 - January 2015
- Troubleshoot technical problems on PC hardware, software, printers, etc.
- Perform installation of new PC hardware and upgrading of existing PC hardware.
- Configure network equipment to provide the most reliable communication possible.
- Installation and troubleshooting of various specialized hardware and softwares.
- Installation of software patches and updates.
- Remote assistance to enduser at different sites.
- Managing FTP clients.
- Performing data backup.
Thompson Computeronics (Ashok Ngar, Kanpur)
August 2005 - March 2006
- On-site and in-house troubleshooting of technical problems on PC hardware, software, printers, etc.
- Assembling PC.
- Perform installation on new PC and upgradation of hardware and software on existing PC.
- Configuring network hardware.